Data Protection Document
You have every right to know how your personal data is handled at egcasino. This page explains, in plain English, exactly what information we collect, why we collect it, and how it stays protected.
This Privacy Policy applies to all services, websites, and mobile applications connected to the egcasino platform. egcasino takes your privacy very seriously and is committed to keeping your personal information secure at the highest level.
Egcasino operates in accordance with international data protection standards. This policy has been developed in alignment with the GDPR (General Data Protection Regulation) and international privacy laws. It has been written in plain language with our Bangladeshi users in mind, so every member can easily understand it.
By using egcasino's services, you confirm that you have read and accepted this Privacy Policy. You will be notified in advance of any future changes to the policy.
Egcasino only collects information that is necessary to provide you with its services and to keep the platform secure. No unnecessary data is collected.
| Data Type | Example | When It Is Collected |
|---|---|---|
| Identity information | Name, date of birth, national ID number | During registration and KYC verification |
| Contact Information | Mobile number, email address | During Registration and Password Recovery |
| Financial information | BKash/Nagad number, transaction history | On deposits & withdrawals |
| Usage Data | Betting history, favourite games, login times | Automatically while using the platform |
| Technical information | IP address, device type, browser | Automatically when you visit the website or app |
| Communication Records | Live chat messages, email correspondence | When communicating with the support team |
Egcasino never collects sensitive personal information such as religion, political views, or health data. Financial information is used solely for payment processing and is stored in fully encrypted form.
Egcasino collects data in two main ways — directly from you, and automatically through your use of the platform.
When you use the egcasino website or app, certain information is collected automatically. This includes your IP address, device type, operating system, browser version, and how long you spend on each page. This data is used to improve platform performance and maintain security.
Egcasino does not collect any data from individuals under the age of 18, nor does it provide them with any services. If it is found that a minor's data has been collected inadvertently, it will be deleted immediately.
Egcasino uses the information it collects solely for lawful and specific purposes. No data is used beyond its intended purpose.
Egcasino takes care when using your data for automated decision-making. If an automated decision affects your account, you have the right to object and request a human review.
Egcasino never sells your personal data and does not share it with third parties without a valid reason. That said, in specific circumstances, limited information may be shared with certain partners.
All third-party partners are bound by a strict data processing agreement with egcasino. They are not permitted to use your data for any purpose beyond what has been specified.
Egcasino protects your data using industry-leading technology and practices. Multiple layers of security work in parallel, so if one layer fails, the others remain active.
All data transmitted between your device and egcasino servers is encrypted using TLS 1.3 protocol
All sensitive data stored on our servers is protected with AES-256 encryption
An automated system runs 24 hours a day to detect suspicious activity and take immediate action
Egcasino staff can only access the data they need for their role — not your full information
Egcasino retains your data only for as long as necessary. Data is kept while your account remains active. After an account is closed, certain information is retained for a defined period as required by law (generally 5 years), after which it is securely deleted.
Egcasino believes you should have full control over your own data. That is why we provide you with the following rights.
To exercise any of these rights, email support@egcasino.click. egcasino typically responds to such requests within 30 days. For more complex cases, it may take longer, but you will be informed in advance.
If you no longer wish to receive promotional emails or SMS from egcasino, click the "Unsubscribe" link at the bottom of any message or contact our support team. Please note that transactional messages cannot be turned off, as they are sent for security purposes.
The egcasino website and app use cookies and similar technologies. These are small data files stored in your browser that help improve your experience.
You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the site. egcasino does not use any cross-site tracking or third-party advertising cookies.
If you have any questions or concerns about this Privacy Policy, reach out directly at support@egcasino.click. The egcasino data protection team is always ready to provide honest, clear answers to your queries.
Data protection ensured on both fronts — technology and policy
Many people skip documents like privacy policies. But egcasino believes that when you share your name, phone number, and financial details with a platform, you have every right to know how that information is being used. That is exactly why egcasino has written this policy in plain, easy-to-understand language.
As online gaming and e-commerce continue to grow in Bangladesh, awareness around digital privacy is growing with it. egcasino welcomes this shift and believes that maintaining the highest standards of data protection is fundamental to being a platform users can trust.
The mobile number and email address you provide when registering with egcasino are held under strict security. They are used only to send OTPs, transaction confirmations, and important account messages. Your number and email are never shared with any third-party company.
If you receive an unexpected message claiming to be from egcasino that asks for your password or OTP, it is not from us — it may be a phishing attempt. egcasino will never ask for your password or OTP via SMS or email. If you receive such a message, report it immediately to support@egcasino.click.
Egcasino stores data in international data centres that operate to globally recognised security standards. Wherever your data is stored, the protections set out in this privacy policy always apply.
Egcasino's data protection policy is operated in compliance with Bangladesh's Digital Security Act and international privacy regulations.
If you notice anything unusual on your egcasino account — such as an unrecognized login, an unauthorized transaction, or changes to your account details — contact the egcasino support team immediately. The sooner you report it, the faster it can be resolved. egcasino's security team takes prompt action to secure accounts when incidents like these occur.
Egcasino may update this Privacy Policy from time to time. Registered members will be notified in advance of any significant changes via email or in-app notification. You can always check the "Last Updated" date at the top of the page to see whether the policy has been recently revised.
Egcasino puts your privacy first. Register today and start your betting experience on a platform you can trust.